Who is SMAIBULUN?
SMAIBULUN starting as a small fashion wholesale on Sydney’s Surryhills in 2012, SMAIBULUN has gradually expanded to different countries. Upon discovering the wonders of the World Wide Web, SMAIBULUN Online was born.
Why choose SMAIBULUN?
i. Professional and Quality
Our factories have more than 20 years experience in fashion industry and we know how to make great products for our customers. We collect huge amount of data to analyse and keep improving our production line with best quality.
ii. Design and Styles
Our designer and buying teams have lavish experience in the women fashion market and always keep finding and inventing the most on-trend styles for the customer needs. Our brands cover almost all kinds of styles from Casual to Formal, Beach to Balcony... We are confident that our lovely customers will always find their hidden loved styles that suit her wants need and love.
iii. Price and Costs
Different from other normal B2C business model we are trying to make the game changer during this e-commerce booming century. We believe M2C (Manufacturer direct to Customer business model) and IoT (Internet of things) are the tremendous future for all online business and we are so proud that we are doing it. Most of our finished products are shipped directly from our factory warehouse to our customers which means there's no extra agent fees, no extra distributor margins top up and a large amount of freight fee and storage fees are saved by this business model. All these saved costs are profitable to our customers YOU which make our products price so competitive to other online retailers and keep in a good quality at the same time.
iiii Shipping and Delivery
We know time is precious and on time shipping is always very important for customer experience. We only cooperate with DHL Worldwide express service to make sure each parcel is trackable and perform the last mile perfectly. (PS: Standard shipping option is not included in this statement)
How long I can receive my order?
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
Our shipping center processes orders Monday-Sunday. We offer two shipping options: DHL Worldwide Express and Expedited and EMS Standard.
DHL & Fedex Worldwide Express: Shipping time varies from different regions. Please navigate to our Shipping Methods for more specific information. Normally 3-5 business days for most countries.
Expedited and EMS: Your order will deliver to you in 5-10 business days (excluding weekends and holidays). You will see your package no later than the 20th business day.
You will receive an e-mail stating that your order has shipped.
Note: Non-business days are Saturday, Sunday and local holidays in destination country/region.
How is my payment security in SMAIBULUN?
SMAIBULUN uses industry-standard encryption to protect the confidentiality of your data, including payment information. Your payment is also secured by your bank and consumer laws.